PRIVACY POLICY
Effective Date: 05/10/2025
JPCUSTOMS (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services and website.
1. Data We Collect
When you interact with us, we may collect the following personal information:
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Full name
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Email address
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Phone number
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Billing address and payment details
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Booking details (such as date, time, and service requested)
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Any information you provide when contacting us for customer support
2. How We Use Your Data
We use your information for the following purposes:
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Bookings & Payments – to process and confirm your service bookings
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Customer Service – to respond to your inquiries, provide support, and manage your requests
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Analytics & Improvement – to analyse how our services are used and improve user experience
3. Legal Basis for Processing
We process your personal data under the following legal bases:
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Contractual necessity – to fulfil service bookings and agreements
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Legitimate interests – to improve our services and ensure security
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Legal obligations – to comply with financial and regulatory requirements
4. Sharing Your Data
We do not sell, rent, or share your personal data with third parties. Your information is only used internally by JPCUSTOMS to provide our services.
5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined above, comply with legal obligations, or resolve disputes.
6. Your Rights Under GDPR
As an individual in the European Union, you have the following rights:
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Right to access the personal data we hold about you
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Right to request correction of inaccurate or incomplete data
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Right to request deletion of your data (“right to be forgotten”)
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Right to restrict or object to processing
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Right to data portability
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Right to withdraw consent (where consent is the legal basis for processing)
To exercise your rights, please contact us using the details below.
7. Security of Your Data
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction.
8. Contact Us
If you have any questions or requests regarding this Privacy Policy or how your data is handled, please contact us:
JPCUSTOMS
jpcustomsie@gmail.com
+353 0858437200